FAQ's

Below are frequently asked questions, you may find the answer for yourself

  • 1. What is Quint Essentials?

    Quint Essentials is a premium exotic fruit delivery service, bringing you the finest and freshest imported fruits from around the world, straight to your doorstep.

  • 2. What types of exotic fruits do you offer?

    We offer a wide range of exotic fruits like Dragon Fruit, Kiwi, Mangosteen, Rambutan, Durian, Avocados, Blueberries, Cherries, and many more rare finds.

  • 3. Where do you source your fruits from?

    Our fruits are sourced from the best farms across the globe, including Thailand, New Zealand, Australia, Vietnam, South America, and beyond.

  • 4. How do I place an order?

    Simply browse our selection on our website, add your favorite fruits to the cart, and proceed to checkout. We’ll take care of the rest!

  • 5. Do you offer curated exotic fruit boxes?

    Yes! We have specially curated exotic fruit boxes that feature a seasonal selection of rare and premium fruits for a delightful experience.

  • 6. How do you ensure the freshness of imported fruits?

    We use high-quality packaging and cold-chain logistics to maintain optimal freshness from the source to your doorstep.

  • 7. Can I request a specific exotic fruit that’s not listed on your website?

    Absolutely! Contact us with your request, and we’ll do our best to source it for you. Availability depends on seasonality and import regulations.

  • 8. Do you offer same-day or express delivery?

    Yes, we offer express delivery in select locations. Orders placed before [specific time] qualify for same-day delivery, while others will be delivered the next day.

  • 9. What if I receive a damaged or overripe fruit?

    We maintain strict quality checks, but if you receive a damaged or spoiled fruit, let us know within 24 hours, and we’ll arrange a replacement or refund.

  • 10. Do you offer bulk orders for hotels, restaurants, and events?

    Yes! We supply premium exotic fruits for businesses, events, and hospitality services. Contact us for bulk pricing and custom orders.
Still have a question?

General questions

Q.1 How are items packaged?

All items are carefully packaged as to avoid any form of damage.

Q.2 Who would be responsible for paying local taxes in countries outside of India?

Customs duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.

Q.3 How do i pay for a vegist’s purchase?

vegist offers you multiple payment methods. Whatever your online mode of payment, you can trust assured that vegist's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Debit Card, Credit Card and Cash on Delivery to make your purchase. We also accept payments made using Visa, MasterCard, American Express and Any Club credit/debit cards.

Q.4 Can i make a credit/debit card or Internet banking payment through my mobile?

Yes, you can make credit card payments through the vegist mobile site. vegist uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

Q.5 Is it safe to use my credit/debit card on vegist?

Is it safe to use my credit/debit card on vegist?

Q.6 Does Craftsvilla store my credit card information?

No, vegist does not collect or store your account information at all. Your transaction is authorized at multiple points, first by EBS/CCavenue and subsequently by Visa/MasterCard/Amex secure directly without any information passing through us.

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  • 2025

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